What 3 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Avalon Memory Care (this community) | — | 4.7 | 3 | 0% | 0 | 1 |
| The Pearl Senior Living at Lewisville Lewisville, TX · SilverPoint Senior Living |
0.4 mi | 4.5 | 24 | 19% | 2 | 0 |
| Rockbrook Memory Care Lewisville, TX · Pinnacle |
2.4 mi | 4.5 | 4 | 25% | 1 | 0 |
| Pinewood Hills - Sky Active Living Flower Mound, TX · Discovery Senior Living |
2.5 mi | 4.6 | 5 | 20% | 0 | 0 |
| Lewisville Estates Senior Living - Assisted and Independent Living Lewisville, TX · Carantino Management |
3.0 mi | 4.9 | 5 | 0% | 0 | 0 |
| The Oaks at Flower Mound Flower Mound, TX · Spectrum Retirement Communities, LLC |
3.2 mi | 4.5 | 20 | 0% | 0 | 1 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Strongest themes: Staff attitude (3), End-of-life care (2), Building & amenities (1), Cleanliness (1).
No complaints recorded.
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
1 confirmed fall described by reviewers in twelve months. Portfolio norm: 0.97 confirmed falls per 100 reviews; this community: 33.33.
| Date | Rating | What happened | Signals | Injury | |
|---|---|---|---|---|---|
| 2025-09-18 | ★★★★★ | Mother fell, received excellent care through hospice in final months | — | view |
“The team at Avalon was exceptional during my father's 2 years at their facility. The staff treated him so well and we always felt he was loved and cared for. After having him at another facility close by and moving him to Avalon, it's hands down the best in the area.”
No negative reviews with text.
Who writes the reviews: family 3.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.