What 24 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| The Pearl Senior Living at Lewisville (this community) | — | 4.5 | 24 | 19% | 2 | 0 |
| Avalon Memory Care Lewisville, TX · Avalon Memory Care |
0.4 mi | 4.7 | 3 | 0% | 0 | 1 |
| Rockbrook Memory Care Lewisville, TX · Pinnacle |
2.1 mi | 4.5 | 4 | 25% | 1 | 0 |
| Pinewood Hills - Sky Active Living Flower Mound, TX · Discovery Senior Living |
2.8 mi | 4.6 | 5 | 20% | 0 | 0 |
| Lewisville Estates Senior Living - Assisted and Independent Living Lewisville, TX · Carantino Management |
3.2 mi | 4.9 | 5 | 0% | 0 | 0 |
| The Oaks at Flower Mound Flower Mound, TX · Spectrum Retirement Communities, LLC |
3.6 mi | 4.5 | 20 | 0% | 0 | 1 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 9.5% vs 3.3% norm; Safety & falls 9.5% vs 3.6% norm; Staffing levels 4.8% vs 3.2% norm.
Strongest themes: Staff attitude (12), Activities (5), Building & amenities (5), Food & dining (4).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“My brother in law has been a resident at The Pearl for almost two years. The entire team starting with Shirley the Executive Director, Laureen and Kelly at the front desk, Hanna in activities, Mike and Scott in Facilities Maintenance make our family feel very reassured that my brother in law is well cared for. The team is always very helpful and responsive.”
“I just finished dinner at the Pearl with my dad and the food was incredible! Everything on it was the most delightful and delicious! They have a new chef (Angel Serrale) and his recipes were better than I’ve had in a long time! They were having a Fourth of July celebration, and the music, the staff, and the food was fabulous!”
No negative reviews with text.
Who writes the reviews: family 14, other 4, visitor 3.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.