What 36 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Chateau McKinney (this community) | — | 4.5 | 36 | 4% | 1 | 0 |
| Legend of McKinney McKinney, TX · Legend Senior Living |
0.2 mi | 4.6 | 20 | 5% | 0 | 0 |
| Pioneer Ridge Gracious Retirement Living McKinney, TX · Hawthorn Senior Living |
1.1 mi | 4.6 | 7 | 17% | 0 | 0 |
| Brookdale Stonebridge Ranch McKinney, TX · Brookdale Senior Living Inc. |
1.4 mi | 4.3 | 1 | 100% | 0 | 0 |
| Watermere McKinney McKinney, TX · Integrated Senior Lifestyles |
1.6 mi | 4.7 | 70 | 12% | 0 | 0 |
| Touchmark at Emerald Lake McKinney, TX · Touchmark Living Centers Inc. |
1.7 mi | 4.9 | 63 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Responsiveness 4.3% vs 3.3% norm; Safety & falls 0.0% vs 3.6% norm; Staffing levels 4.3% vs 3.2% norm.
Strongest themes: Staff attitude (18), Activities (13), Building & amenities (9), Food & dining (7).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“The Chateau is a lovely, welcoming and fun place. The residents and staff make this feel like home. The staff is always there to help with a smile and with the upmost respect. The activities they provide and bring in are always plentiful and engaging. There is something for everyone. If you are looking for a senior living facility, the Chateau will not disappoint.”
“I have enjoyed living at Château McKinney, and I feel very safe. which was my number one concern moving into a place. It was my first time moving into a community from my home And it was a very smooth transition, The staff has always been very accommodating and helpful. The food is good. The rooms are cleaned well and the people are the best part.”
No negative reviews with text.
Who writes the reviews: resident 11, family 5, visitor 4, other 3.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.