What 14 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Ellery Arbor Memory Care (this community) | — | 4.4 | 14 | 0% | 0 | 0 |
| Watermere at the Preserve North Richland Hills, TX · Integrated Senior Lifestyles |
0.8 mi | 4.7 | 29 | 13% | 0 | 0 |
| Sage Oak of Colleyville Colleyville, TX · Sage Oak Assisted Living and Memory Care |
1.6 mi | 5.0 | 36 | 0% | 0 | 0 |
| Discovery Village Southlake Southlake, TX · Discovery Village |
2.2 mi | 4.3 | 45 | 12% | 4 | 1 |
| StoneCreek of North Richland Hills Senior Living North Richland Hills, TX · Civitas Senior Living |
2.8 mi | 4.3 | 13 | 0% | 2 | 0 |
| Atria at Hometown North Richland Hills, TX · Atria Senior Living, Inc. |
2.9 mi | 4.5 | 21 | 0% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Share of reviews with a negative mention — Safety & falls 0.0% vs 3.6% norm; Staffing levels 20.0% vs 3.2% norm.
Strongest themes: Staff attitude (9), Building & amenities (6), Food & dining (2), Management (2).
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“Ellery Arbor is a wonderful place and community for memory care! I immediately felt at ease and knew this would be a perfect fit for my mom. The caregivers are loving and really know the residents. We have been so blessed to have her reside here. The updated decor is also very welcoming and cozy.”
“The facility and staff are truly amazing. Christin Cain, the Executive Director, walked us through every step of the process and shared much-needed information with our family—meeting us with compassion and understanding exactly where we are in this journey with our loved”
No negative reviews with text.
Who writes the reviews: family 8, visitor 1, resident 1.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.