What 2 Google reviews in the last twelve months say about this community — and how that compares with 17,501 senior-living communities across the U.S.
The five nearest communities with reviews in the last twelve months, then the average for TX and for the country.
| Community | Distance | Google ★ | Reviews 12 mo | Negative | Response complaints | Confirmed falls |
|---|---|---|---|---|---|---|
| Brookdale Collin Oaks (this community) | — | 4.0 | 2 | 0% | 0 | 0 |
| The Healthcare Resort of Plano Plano, TX · The Ensign Group, Inc. |
1.0 mi | 4.4 | 213 | 5% | 5 | 0 |
| The Auberge at Plano Plano, TX · Evergreen Management |
1.2 mi | 4.5 | 26 | 8% | 1 | 0 |
| Village on the Park Plano Plano, TX · The Aspenwood Company |
1.3 mi | 4.6 | 21 | 11% | 1 | 0 |
| Atria Canyon Creek Plano, TX · Atria Senior Living, Inc. |
1.6 mi | 4.4 | 8 | 14% | 0 | 0 |
| The Oaks at Plano Plano, TX · True Connection Communities |
1.6 mi | 4.6 | 17 | 7% | 0 | 0 |
| TX average (934 communities with reviews) | — | 4.4 | 13.5 per community | 9% | 3.0% of reviews | 0.82 per 100 reviews |
| National average (14,463 communities) | — | 4.3 | 10.1 per community | 11% | 3.3% of reviews | 0.97 per 100 reviews |
Negative = share of tagged reviews with an overall negative tone. Response complaints = reviews with a negative mention of response times.
Every review was tagged for the themes it discusses and whether each mention is positive or negative.
Strongest themes: Staff attitude (1).
No complaints recorded.
Nobi lights make ordinary rooms smart: fall detection in seconds, two-way communication and nurse call, a log of staff visits and calls, and insight into how each fall happened — so the next one can be prevented. Privacy by design.
Reviews mentioning a fall were read and classified one by one; only confirmed physical falls are listed.
No confirmed physical falls were described in reviews of this community during the period.
“What happens if my mom falls at 2 a.m.?” Communities that answer that clearly win the move-in — and write a different kind of review. See how Nobi communities say it out loud, on the tour and in the brochure.